General Information
Krodex S.A. de C.V., with corporate address at Avenida Homero 513, Int. 202, Col. Polanco V Sección, Delegación Miguel Hidalgo 11560. Ciudad de Mexico, MX (krodex@krodex.com), and with CIF (Tax ID) B-48514905 (hereinafter referred to as Krodex) and is the owner of the website hosted on the domain www.krodex.com.
The privacy policy that is described below is only applicable to this Website, which is defined as all the pages and sub-pages included in the www.krodex.com Domain. Additionally, Krodex will accept no responsibility for the different privacy and personal data protection policies that may be included on Websites accessed via the hyperlinks that are located on this Website and are not directly managed by Krodex.
Krodex would like to inform all users of this Website that this declaration reflects the policy in terms of data protection that is followed by Krodex. This policy has been devised in reference to current personal data protection legislation, which, among others, are: Organic Law 15/199 of 13 December (hereinafter referred to as LOPD) and Royal Decree 994/1999 of 11 June, which approves the Regulation on the safety measures used for automated files containing personal data (hereinafter referred to as Regulation 994/1999).
Collection of personal data
Krodex will not voluntarily collect personal data about the users of this Website. The only data that is requested from Users in cases where they wish to register for our technical support service are their name, which may or may not be the user's real name, a "username" (nickname) and an email address.
Accordingly, Krodex will only keep personal data about users that voluntarily provide such data by filling out the user support registration questionnaire. Only in cases where the User desires and always voluntarily, personal data may be provided to Krodex.
Personal data that is voluntarily provided by the user may be added to an automated file that is registered with the Spanish Data Protection Agency under Krodex's name. Consequently, Users that voluntarily provide their personal data to Krodex, expressly accept that their data will be processed exclusively for the purpose of managing their status as a user registered to receive support services from Krodex.
In any case, the collected data will always be processed in accordance with current personal data protection regulations.
Security measures
The personal data provided by Users to Krodex may or may not be saved in automated databases owned exclusively by Krodex, who in turn shall implement all the technical, organisational and security measures required to guarantee the confidentiality, integrity and quality of the information contained therein.
Communications between users and Krodex do not use secure channels and the data that is transmitted is not encrypted; therefore, we ask users to not send personal data they consider needs to be protected since the security measures that are applicable to a non secure channel make it inadvisable.
Purpose for which the data is processed
Personal data that is voluntarily communicated by the User will be used exclusively for the specific purpose of managing their status as a user registered to receive support services and shall be processed with absolute confidentiality. The personal data will be used exclusively for the purposes for which they were collected and the User is expressly informed of such usage in this Privacy Policy at the time the data is collected.
Transfer of data
The personal data that is collected through the Website will not be transferred to any other person or company.
Users that voluntarily supply their data to Krodex through this Website expressly consents to the use of their personal data for the purpose of electronically receiving commercial information about the products and services offered by Krodex, in strict compliance with current legislation on Information Society Services, as it relates to commercial communications unless they express their opposition to receiving such communications.
Likewise, Users that voluntarily supply their data to Krodex through this Website expressly consent to the use of their personal data for the purpose of receiving commercial information, even through electronic means, from companies associated with Krodex. A list of these companies and their activity is included on page www.krodex.com/politica-privacidad.html in strict compliance with current legislation on Information Society Services, as it relates to commercial communications unless they express their opposition to receiving such communications.
Quality of the data: rights of access, opposition, rectification and cancellation
Krodex undertakes to keep the personal data that has voluntarily been supplied to them by the users of this Website updated to ensure they match the identity and personal characteristics of said users. Therefore, any User may, at any moment, exercise their right to access, rectify and if applicable, cancel the personal data supplied to Krodex by sending a written request to Krodex.